Connecting Shiptheory with your Shopify store is quick and easy, no matter if you're new to Shiptheory or an existing customer looking to connect your Shopify store as an extra channel.
If you're connecting your store from inside Shiptheory, scroll down for instructions, otherwise ...
Connecting from Shopify
Search the Shopify app store for the Shiptheory app and click Add App. You will be asked to approve permission for Shiptheory to access your store details including your customers' address and contact details and product information, all of which are required to be able to book courier shipping labels.
Once accepted, if you are new to Shiptheory or an existing customer but not logged into your Shiptheory account, you will be asked to log in or register with Shiptheory.
New Shiptheory Customers
Registration is quick and simple, just enter an email address, password and some basic details. Shiptheory offers a free, 14-day trial to our Saturn plan for you to see how everything works!
Once logged in, you will be redirected back to your new Shopify settings in Shiptheory ready to get started!
Connecting from Shiptheory
Click on your account email address in the Shiptheory header and from the drop-down menu, select Manage Channels. Click on Shopify Stores to enable the integration on your account and redirect you to the settings page.
On this page, you'll want to click Connect:
You will be redirected to Shopify and be asked to install the app and approve permission for Shiptheory to access your store details including your customers' address and contact details and product information, all of which are required to be able to book courier shipping labels:
Once accepted you will be redirected back to your new Shopify settings in Shiptheory ready to get started!
Get Started!
By default, Shiptheory will listen for and download new fulfilments (shipments) created in your Shopify account.
That is, Shiptheory will download fulfillments from Shopify when the Fulfill Items button is clicked in an order's details in Shopify. You will need to select which of your fulfilment locations configured in your Shopify store you would like Shiptheory to respond to fulfilment for. You can select multiple locations if you like. Once selected, click Save.
Alternately, you can set Shiptheory to listen for new orders in your Shopify store as they are created and marked as paid (Fulfillment Orders). In this mode, you will need to select the fulfilment location in your Shopify store you would like Shiptheory to manage. Shiptheory will automatically fulfil and book your orders as they are created in Shopify.
More information on Shiptheory's Order and Fulfillment modes are available here: Should Shiptheory download Shopify Fulfillments or Fulfillment Orders?
Should you have any further questions, please get in contact with the Shiptheory support team who will be happy to help!
