Magento

Installing Without Magento Connect
Magento Connect is the recommend route to install Shiptheory on your store, it makes updates easier.  For those that do not wish to use Magento Conn...
Mon, 21 Dec, 2015 at 10:43 AM
Multiple Boxes From Magento and Magento 2
Shiptheory allows you to overwrite the number of boxes on a consignment from the Shiptheory dashboard. However, you may wish to set the number of boxes dir...
Tue, 29 Jan, 2019 at 2:25 PM
I'm Not Sending Orders to Shiptheory, Why is Shiptheory downloading them?
Shiptheory downloads all orders that you ship in Magento. There are several ways to ship an order in Magento, including third party extensions. No matter ho...
Thu, 14 Jan, 2016 at 12:02 PM
Error: SOAP extension is not loaded
Our extension uses PHP's SOAP client. If your server does not have PHP Soap installed and enabled, you may see the following error: Wha...
Thu, 14 Jan, 2016 at 2:41 PM
Unable to communicate with Shiptheory. Please try again
When connecting your Magento store to your Shiptheory account, if you see the above error, it is likely that your Magento server is not allowing conn...
Mon, 22 May, 2017 at 4:36 PM
Minimum Magento Permissions
The minimum resources available to the Magento API user the Shiptheory extension uses is as follow: sales_order.list sales_order.info sales_or...
Thu, 28 Jan, 2016 at 4:54 PM
Blank Pages in Magento Admin Panel
If after installing the Magento Shiptheory extension, you find a blank screen when trying to access the Shiptheory Messages section of the Sales Menu i...
Thu, 28 Jan, 2016 at 10:40 PM
Error 503: Service Temporarily Unavailable
After installing the Shiptheory extension in Magento, if you see the error Service Temporarily Unavailable, you may need to delete a temporary lock ...
Mon, 8 Feb, 2016 at 5:25 PM
Magento value of goods
The value of goods Shiptheory pulls down from Magento is the total value charged without tax.  Please bear this in mind when creating rules based on values ...
Wed, 20 Apr, 2016 at 3:53 PM
Part shipments in Magento and how they are handled in Shiptheory
If you have an order in Magento and you don't have stock to fulfill the whole order, you can of course create a part shipment in Magento by selecting o...
Tue, 1 Mar, 2016 at 1:11 PM