Getting Started
Default solution folder, feel free to edit or delete it.
What is a channel? A channel is the source of your shipments as they appear in Shiptheory. Once an order is created within your channel, Shiptheory will do...
Fri, 1 Nov, 2019 at 4:19 PM
What is a Carrier? A Carrier (or Courier) is a third party service that Shiptheory connects with. You can use our Shipping Rules to fully auto...
Mon, 19 Jul, 2021 at 5:02 PM
Accessing your Shipping Rules To set up your shipping rules; you will first need to navigate to the shipping rules page, which can be found on your acc...
Thu, 6 Oct, 2022 at 4:11 PM
What is a shipping status? Shipping statuses are 'labels'- markers/classifications assigned to all shipments. The status that is assigned to you...
Mon, 24 Jul, 2023 at 4:52 PM
Overview This article is to help explain all the different facets of Shiptheory, how it can be used and a link to some of our relevant resources ...
Fri, 2 Oct, 2020 at 9:20 AM
Carriers in Shiptheory AKA Couriers, are the third party carriers Shiptheory connects with.
Each carrier has it's own help category and ...
Mon, 12 Sep, 2016 at 4:43 PM
We refer to any source of a shipment in Shiptheory as a 'Channel' Shiptheory integrates with various channels, you'll find below a tabl...
Mon, 17 Jul, 2023 at 4:42 PM
In most cases, when a shipment matches a shipping rule (read more about setting up shipping rule conditions), the shipment is processed instantly, sent to a...
Thu, 30 Apr, 2020 at 7:14 PM
The Basics: The first thing to understand with Shiptheory is what it actually does. Shiptheory's main functionality is that it sits between both your S...
Mon, 19 Jul, 2021 at 4:28 PM
Shiptheory offers the option to enable two-factor authentication (2FA) for your account. With this enabled, each time you log into Shiptheory as normal with...
Fri, 19 Mar, 2021 at 5:12 PM