InPost

InPost Parcel Sizes
You can ship 3 sizes of parcel with InPost using Shiptheory. It is important you select the correct size as an InPost locker will be made available to you b...
Tue, 12 Mar, 2019 at 12:17 PM
How Shiptheory Extracts InPost Locker IDs
Shiptheory will look in certain address fields on shipments to determine the InPost locker ID. By default, Shiptheory looks for the locker ID in the Address...
Wed, 21 Oct, 2020 at 9:33 AM
Target Locker Id Is Not Found
"The following fields have issues: Target Locker Id is not found. Check the locker you have selected for this order is correct." If you see th...
Tue, 12 Mar, 2019 at 2:52 PM
No InPost Locker Was Found In The Delivery Address
"No InPost Locker was found in the delivery address. Please check you have a valid Locker ID in the Address Line 2 field." If you see the abov...
Tue, 12 Mar, 2019 at 2:39 PM
Transaction Cannot be Completed Due to Account Balance
"Transaction cannot be completed due to account balance" If you see the above message on shipments when trying to create InPost labels, it mea...
Tue, 13 Oct, 2020 at 11:41 AM
InPost Label Size
InPost outgoing and incoming shipping labels are 6" x 4". You may notice that some InPost labels have unused white space on the label and be wonde...
Wed, 31 Jul, 2019 at 1:02 PM
Why Does My Label Show 15kg Weight?
You may notice that your InPost Locker labels display a shipment weight of 15kg. This is because the upper limit of InPost will carry is 15kg and InPost do ...
Thu, 29 Aug, 2019 at 12:13 PM