WooCommerce
By default, Shiptheory will receive your WooCommerce orders when they are in the Processing status. The status in which Shiptheory receives the order can a...
Fri, 2 Oct, 2020 at 11:36 AM
The update status we send across to WooCommerce after we book your shipment in is limited to 20 characters. If the status is any longer than this you will s...
Fri, 3 Jan, 2020 at 10:43 AM
The problem: Orders have the status Failed in Shiptheory and are providing the error seen in the image below. The Solution: The first thing you shoul...
Tue, 16 Mar, 2021 at 1:28 PM
WooCommerce adds all of the functionality of a web store to your WordPress site and everything needed to send order information to Shiptheory for you to be ...
Fri, 11 Sep, 2020 at 12:11 PM
For all Shiptheory couriers supported by the WooCommerce Shipment Tracking plugin, the plugin will construct a direct tracking URL from the shipment trackin...
Fri, 5 Feb, 2021 at 4:56 PM
It is possible to download the intended shipping date from orders in WooCommerce to use to schedule shipping labels and deliveries. WooCommerce does not pro...
Thu, 28 Jan, 2021 at 4:18 PM
It's possible to deduct tax, and shipping tax, from the order total of all WooCommerce orders when they are processed by Shiptheory. To achieve this...
Tue, 13 Apr, 2021 at 3:39 PM
If you receive this error, this means that Shiptheory has managed to connect successfully with your WooCommerce store, but the response that Shiptheory has ...
Thu, 22 Apr, 2021 at 5:21 PM
Gift messages are not supported by WooCommerce "out of the box" and, depending on how you've decided to implement them into your store, you mi...
Fri, 14 May, 2021 at 11:08 AM
In some cases you may want to replace the billing email and contact number on your shipment with the email and contact number of the recipient of the shipme...
Fri, 11 Jun, 2021 at 11:05 AM