Adding Royal Mail to your Shiptheory account is easy. Follow the simple steps outlined below.
- Click 'Royal Mail' from the menu in the top right corner of the screen, as pictured below.
- Complete the API Username, Password and Account Number fields. If you do not know what these details are, please call the Royal Mail help desk on 08456 047267.
- Click the Test Connection button to make sure your details are correct.
- If the test returns successful, click Save and you are ready to start creating Royal Mail labels.
I don't know my Royal Mail API Username or Password
Test Connection is Failing
If the Test Connection button reports a problem, it means that your Royal Mail API username, password or your account number are incorrect. Please call the Royal Mail help desk on 08456 047267 to confirm your details.