The following is for Existing Royal Mail DMO users who already have their API Username and password. (Different to the normal DMO login details).  If you don't have these already, you will need to use the Royal Mail Netdespatch API.   See our guide for Royal Mail Netdespatch here

Adding Royal Mail to your Shiptheory account is easy. Follow the simple steps outlined below.


  1. Click 'Royal Mail' from the menu in the top right corner of the screen, as pictured below.


  2. Complete the API Username, Password and Account Number fields.

  3. Click the Test Connection button to make sure your details are correct.



  4. If the test returns successful, click Save and you are ready to start creating Royal Mail labels.