The message Please answer the outstanding issues as shown above when trying to create APC Overnight labels is returned directly by the APC API. It happens when your local APC depot have issues flag on your accounts. The following issue flags are common.

  • Saturday Reminder
  • Late Cut-Off
  • Collections Date more than 30 days in the future

If you are not expecting the above issues to be raised on your APC account, please contact your local APC depot for clarification.

What Next?

If it is not possible to remove the issues from your APC account, please get in touch with us and will we will be happy to help further.