If your Parcelforce account is setup to use Departments, you will need to enter a Department ID into your Shiptheory Parcelforce settings so that we know which Department to use when creating labels.

How To Add A Department

  1. From the main menu select Parcelforce
  2. Scroll to the bottom of the page and click the Cog icon to expand the advanced settings

  3. Enter the Department ID given to you by Parcelforce into the Department ID field and Save