When trying to process an international shipment, Parcelforce returns this error message:
InternationalInfo/Parcels/Parcel[1]/ContentDetails/ContentDetail[1]/UnitWeight must be a positive number no longer than 5 digits with no more than 2 decimal digits
InternationalInfo/Parcels/Parcel[1]/Weight must be a positive number no longer than 5 digits with no more than 3 decimal digits
What's next?
Please verify if your Weight Unit Preference setting in Channel's settings in your Shiptheory account is set to Grams or Kilos. Please check if the weight of the parcel is set correctly based on this weight unit setting.
Note: Another thing to consider is that all international shipments through Parcelforce are required to have a weight.