Evri will treat the Channel Islands as an international cross-border movement with immediate effect. This means they will mandate certain information that is required by the Channel Island authorities.
- Customer name is to be mandated, with first and last name required – to support speedier clearance and delivery.
- Customer contact details (phone number and email address) – to support speedier clearance for collection of GST.
- Goods value must be provided and declared at retail value – customs do check retail prices on retailers’ online platforms.
- A full description is required of the products within each order/shipment. Any unacceptable description, as outlined by the European Commission, will likely cause the shipment to be detained by the relevant customs authority.
Below are some examples of acceptable and unacceptable descriptions as per European Commission guidelines (this is not an exhaustive list; the full list and guidance can be found at this link.
Unacceptable | Acceptable |
Shoes | Men leather shoes, Women plastic sandals, Kids fabric shoes |
Textile Goods | Cotton fabric in rolls, Polyester curtains, Cotton sheets |
Household goods | Plates, Dishes, Tableware, ( See also examples for "Appliances") |
Home goods | Plates, Dishes, Tableware, ( See also examples for "Appliances") |
Gifts | Dolls, Remote Control cars (describe type of gifts) |
Electronic goods | Computers, Televisions, CD Players, Walkmans, Tape Record, Mobile Phones, Monitors, Printer |
Apparel | Men's Shirts, Lingerie, Girls' Vests, Boys’ Jackets |
Accessories | Bathroom fittings, Lighting and electrical accessories (describe type of accessories) |
If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.