When sending shipments through DX Freight, it's important to be aware of the different data limits DX Freight have in place. For instance, DX Freight requires your shipment ID should not exceed 10 characters.


Shiptheory allows you to customize how to handle when your shipment data exceeds the limit with different options: 



  1. Display Warnings: When data on your shipment exceeds DX's limits, Shiptheory will display an error message when you try to ship

  2. Truncate All Data: Shiptheory will automatically truncate any data that exceeds DX limits.

  3. Truncate Some Data: Shiptheory will automatically truncate some fields, while warning you about others that exceed the limits. Specifically, the following fields will be truncated.
     

    DX Freight fields Shiptheory Data
    ConsignmentReference1 (max 10 characters)Shipment ID (Channel Reference)
    ConsignmentReference2 (max 200 characters)Order ID (Channel Reference 2)
    DeliveryContact (max 30 characters)Recipient's first name and last name.

    If "Print Company Name" option is set to Company Name, and Recipient's name is not provided, we will use the Recipient's  company name
    DeliveryName (max 25 characters)Recipient's first name and last name.

    If "Print Company Name" option is set to Company Name, this will be the Recipient's company name
    SpecialInstruction1
    SpecialInstruction2
    SpecialInstruction3

    Each no longer than 25 characters
    		Delivery Instructions split over 3 fields.



Please note turning on truncation could result in a loss of important shipping data and Shiptheory cannot accept responsibility for any incorrectly addressed consignments as a result.