If you are shipping with Walkers Transport, you are required to specify what kinds of pallets you're sending. There are a couple of ways to tackle this in Shiptheory, as documented below. Both of these approaches apply to both automatic shipping rules and manually booking a shipment.

Specifying a Format

If you Select a Format, the selected pallet type will apply to all of the pallets in your shipment. The number of pallets in the shipment is determined by the number of Boxes specified in the shipment details.

Manually Selecting Pallet Sizes

If you require more flexibility and want the ability to select multiple different pallets when creating Walkers Transport consignments, you can use Shiptheory's Package Sizes. Click here to open your Package Sizes in Shiptheory.

Create a Package Size for each of the Pallet Types you intend to use with Palletways making sure to complete all of the dimensions. The package names must be one of the following: Full Pallet, Light Pallet, Half Pallet, Quarter Pallet, Mini Quarter Pallet.

Each pallet type has a max height you should be abiding by, if your pallet type exceeds the height limit below, it will count as oversized and take up 2 instead of 1 spaces on your consignment.

Mini Quarter Pallet: 60cm

Quarter Pallet: 80cm 

Half Pallet: 110cm 

Light Pallet: 220cm 

Full Pallet: 220cm 

Once you have defined your Packages. you can create automatic shipping rules or book shipments with mixed pallet types. Select Palletways as the carrier, select a service and then add packages from your defined types:

If you're still having any problems, just get in contact with our support team who will be happy to help.