During a shipment download process from Microsoft Dynamics 365 Business Central to Shiptheory, you may see the change of status in Business Central to reflect the shipment status. A mapping of the statuses on both platforms are listed below:

Microsoft Dynamics 365 Business Central



What it means in Business Central

Shiptheory shipment status


Shipment is queued for download into shiptheory

(not yet download)

In Progress

Shipment is downloaded into shiptheory (but not booked)

Ignored , Failed


Shipment is booked with courier


If you have any trouble with getting setup, unsure of what information to include or just need any clarification - you can reach out to our support team and we'll be happy to help.