Connecting Shiptheory with your Amazon Seller Central account is quick and straightforward, whether you're new to Shiptheory or an existing user.


The process can be started from both the Amazon Seller Central Partner Network or from your Shiptheory account. Both methods are detailed below.



Connecting from Amazon Seller Central Partner Network

Search the app store for the Shiptheory: Multi-Channel Fulfillment app and click Authorise. You will be asked to approve permission for Shiptheory to access some of your account details to enable Shiptheory to create order fulfillment requests on your behalf.


Once authorised, if you are a new Shiptheory customer or are not currently logged into your Shiptheory account, you will be asked to log in or register for a new Shiptheory account.


New Shiptheory Customers
Registration is quick and simple, just enter an email address, password and some basic details. Shiptheory offers a free, 14-day trial to our Saturn plan for you to see how everything works!


Once logged in, you will be redirected back to your Multi-Channel Fulfillment settings in Shiptheory, ready to get started!




Connecting from Shiptheory

Click on your email address in the Shiptheory header and, from the drop-down menu, select Manage Carriers. Click on Amazon Multi-Channel Fulfillment to add the integration to your account and take you to the settings page.



Select your Amazon Marketplace and click Connect.


You will be redirected to Amazon and be asked to approve Shiptheory to access some of your account details to enable Shiptheory to create order fulfillment requests on your behalf. 


Once authorised, you will be redirected back to your Multi-Channel Fulfillment settings in Shiptheory, ready to get started!



Get Started

Once connected you will need to confirm a few default settings for the integration:

  • The default currency you use for your orders
  • Whether fulfillments created by Shiptheory should be immediately shipped by Amazon or held for final authorisation in your Amazon account
  • The fulfillment policy you would like Amazon to observe. The three options are:
    • Fill Or Kill: If all order items cannot be filled, the order will be cancelled.
    • Fill All: Fill all order items that can be filled and put any items that cannot be filled on hold. They will be shipped when the stock comes in.
    • Fill All Available: Fill all order items that can be filled and cancel any that cannot be filled.



Once complete, click Save.




Should you have any further questions, please get in contact with the Shiptheory support team who will be happy to help!