If you've produced shipping labels with DPD in the past, you may have noticed that there had been a PHONE field displaying the recipient's contact number, located below in red:

When producing DPD labels through Shiptheory, you may have now noted that this field does not appear. This is actually a change made by DPD: due to GDPR laws and security reasons, this field has been removed completely, and will not populate with a customer's contact number. This isn't a field that can be re-populated through Shiptheory or DPD directly.

If you have any other questions about your DPD shipping labels, feel free to email us at support@shiptheory.com or give us a call on 0117 403 4313.