Before you start...
You will need to have requested API access credentials from your DPD.BE account manager. You will receive an email from the DPD.BE IT Team containing your DPD customer number, a DELIS ID and password. These are the details we will need to connect with Shiptheory.
Connecting DPD.BE
From any page in Shiptheory, click on your username in the top-right blue menu and select the 'Manage Carriers' option from the drop-down menu:
On the next page, scroll down until you see DPD.BE listed, click it to enable it within your account. It shouldn't be too far down, the list is in alphabetical order.
The carrier will be activated on your Shiptheory account and you will be redirected to the DPD.be carrier settings Page.
Enter your Customer Number, Delis ID and password and a general description of the goods you will be shipping with DPD into the respective fields on the page.
Once you have entered your details, click the 'Test Connection' button below to verify your details are correct and Shiptheory can connect to your account. All going well, you should see this:
If you receive an error, double-check you have typed your DPD credentials correctly and try again.
If you're still having any problems, just get in contact with our support team who will be happy to help.