By default, Shiptheory will specify your shipment weight either from your shipment's total weight property or, if you're booking a shipment with mixed pallet sizes (), the calculated total weight of the included pallets.

You can override this default behaviour by specifying the total aggregate weight to be used when booking your shipment. In the example below, the individual pallet weights of 1 will be ignored and the shipment will be booked in with a total weight of 100 kg:

Should you need any further help, just reach out to our support team.