If you have connected Amazon Buy Shipping and started shipping but are receiving the error message: "A valid Amazon Order ID can not be found for this order"

This means that we are unable to identify a valid Amazon Order ID in any of your shipment references. Amazon Order IDs are in the format 3-7-7, e.g. 123-1234567-1234567. A valid Amazon Order ID is required by Amazon to complete a shipment purchase request and obtain a shipping label.

Amazon Buy Shipping can be used with Brightpearl, Magento (if you have the M2E plugin), Shopify and manual shipments. To see an updated list of channels compatible with Amazon Buy Shipping, please contact our Support team.