Booking a shipment to be collected from a DPD Parcel Shop with is easy. We will first require the Parcel Shop ID of the DPD Parcel Shop from which the shipment will be collected by the recipient.

There are two ways this ID can be provided to Shiptheory, explained below.

Use an Address Field

You can enter the collection Parcel Shop ID into one of the address fields of the recipient address. Shiptheory will then pick up and use the ID from this address field to book the shipment. The address line should contain only the Parcel Shop ID.

By default, your account will be set to look in Address Line 2, but you can change this to any other part of the recipient's address from your account's advanced settings.

From your carrier settings, click Advanced Settings in the bottom left corner of the page. Under the Pickup at Parcel Shop ID Field option, select the address line in which you would like Shiptheory to look.

Use Delivery Instructions

You can enter the collection Parcel Shop ID into the shipment's delivery instructions. Shiptheory will then detect and use the ID from this field to book the shipment.

Simply add the Parcel Shop ID into your delivery instructions field on a new line in the following pattern (where XXXXXX is the ID):
parcelshop_id: XXXXXXX

For example: parcelshop_id: 272195

If you have any questions or need any help, just reach out to our support team. We are happy to help.