When you first have the “Barcode” web service activated on your Swiss Post account, "Specimen" will be automatically be added to every label for the corresponding franking licence(s) for testing purposes.
As long as this Specimen imprint appears, the labels must not be used for production. The web service will only be activated for production for the respective franking licences following successful verification (homologation) of the labels by Post CH Ltd.
In order to have your web service account verified and activated, you will need to:
- Create five sample labels to five different addresses, ideally for different shipping services (where possible). The Shiptheory support team can do this for you, please just get in touch.
Send the sample shipping labels to one of the addresses listed below for verification. Your labels will be verified and if any of the quality requirements are not met, Swiss Post will contact you to discuss the corrections that need to be made and the next steps to take.
Once the labels have been approved, the Swiss Post support staff will notify you by email when the web service has been activated for your account. You can then use Shiptheory to produce shipping labels.
Address for Swiss Post Domestic Parcels, Express and Solutions services
Important - For verification of Parcel, Express items and Solutions (Direct, VinoLog), you will also need to include this customer sheet, downloadable here: Barcode_web_service_customer_sheet.pdf
German
Post CH Ltd
PostLogistics Kompetenzzentrum
Verpackungs und Adressqualität
Postfach
4620 Härkingen
qualitaet-verpackungadresse@post.ch
French or Italien
Poste CH SA
PostLogistics
CC Qualité de l’emballage et de l’adressage
Z.I. Les Graveys
Case postale
1310 Daillens
qualite-emballageadressage@poste.ch
Address for Domestic and International Letters with barcodes services
Post CH Ltd
PostMail OK for Printing 2nd Level
Lischmatt 40
4621 Härkingen
Switzerland
If you're still having any problems, just get in contact with our support team who will be happy to help.