When you first have the “Barcode” web service activated on your Swiss Post account, "Specimen" will be automatically be added to every label for the corresponding franking licence(s) for testing purposes.

As long as this Specimen imprint appears, the labels must not be used for production. The web service will only be activated for production for the respective franking licences following successful verification (homologation) of the labels by Post CH Ltd.

In order to have your web service account verified and activated, you will need to:

  1. Create five sample labels to five different addresses, ideally for different shipping services (where possible). The Shiptheory support team can do this for you, please just get in touch.

  2. Send the sample shipping labels to one of the addresses listed below for verification. Your labels will be verified and if any of the quality requirements are not met, Swiss Post will contact you to discuss the corrections that need to be made and the next steps to take.

  3. Once the labels have been approved, the Swiss Post support staff will notify you by email when the web service has been activated for your account. You can then use Shiptheory to produce shipping labels.

Address for Swiss Post Domestic Parcels, Express and Solutions services

Important - For verification of Parcel, Express items and Solutions (Direct, VinoLog), you will also need to include this customer sheet, downloadable here: Barcode_web_service_customer_sheet.pdf


Post CH Ltd

PostLogistics Kompetenzzentrum

Verpackungs und Adressqualität


4620 Härkingen


French or Italien

Poste CH SA


CC Qualité de l’emballage et de l’adressage

Z.I. Les Graveys

Case postale

1310 Daillens


Address for Domestic and International Letters with barcodes services

Post CH Ltd

PostMail OK for Printing 2nd Level

Lischmatt 40

4621 Härkingen



If you're still having any problems, just get in contact with our support team who will be happy to help.