Shiptheory Support

If you are shipping low-value B2C shipments (less than 150 euros) into the EU, you will need some additional information on your products:

• MID Code

Adding MID Code to products

Navigate to your product catalogue:

Select a product, and scroll down to the "Export Details" section. Here you can enter a MID code for the product:

Make sure you click the save button at the bottom once you have finished editing that product.

If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.