DPD & DPD Local

DPD Direct
Is DPD Direct supported? Yes you can use DPD Direct services as you would use any other DPD services.
Tue, 6 Oct, 2015 at 11:34 AM
Weight Threshold Box Splitting
You can set a weight threshold that will be used to automatically split a consignment into multiple boxes. Example: If you set a weight thresh...
Mon, 2 Nov, 2015 at 11:33 AM
Setting DPD and DPD Local Paper Size
When printing DPD and DPD Local labels from your browser to your Citizen printer, if the label does not fit the paper correctly make sure you have selected ...
Tue, 4 Dec, 2018 at 10:56 AM
When are my DPD and DPD Local Labels Chargeable?
When you create DPD and DPD Local labels with Shiptheory, those labels are only chargeable by Geopost and live on the Geopost network once they have been sc...
Tue, 4 Dec, 2018 at 10:57 AM
Labels are printing too big / unaligned
If you're seeing labels similar to this when printing, where they are unaligned and over 2 labels. You may need to change your default paper size for ...
Fri, 15 Mar, 2019 at 1:11 PM
Remove Senders Address on DPD and DPD Local Labels
It is often appropriate to not show the senders address on the label. To not show the senders address on your DPD and DPD Local labels, follow the instruct...
Tue, 4 Dec, 2018 at 10:58 AM
Error code 1007 - Missing mandatory field...
When shipping internationally, DPD or DPD Local will require product Commodity Code, Manufacturer Country, Description and Composition used during Customs. ...
Tue, 26 Dec, 2017 at 12:41 PM
Invalid Tracking Number
If you are getting an invalid tracking reference number for a shipment that says 'Completed' in Shiptheory, it means that you've not physical...
Tue, 24 Apr, 2018 at 9:43 AM
Collection Cutoff times
You can select the latest time that orders can be processed to be ready for collection that same day. To do this you will need to go to your DPD setting...
Wed, 12 Sep, 2018 at 1:36 PM
Error code 401 - Unauthorised
If you are seeing this error when trying to connect to your Shiptheory account to your DPD account you will need to ensure that the details you have entered...
Wed, 17 Oct, 2018 at 2:19 PM