DHL Parcel UK
Current as of November 2023 These docs pertain to the current version of Shiptheory's implementation with DHL Parcel UK using their Cloud API service.
Create a new integration by going to Carriers > Manage Carriers and clicking on DHL Parcel UK In order to begin shipping with DHL Parcel UK Shipthe...
Wed, 1 Nov, 2023 at 4:18 PM
DHL Parcel UK required both a delivery contact email address and a phone number for all shipments. Both are required even if email or SMS notifications are ...
Wed, 1 Nov, 2023 at 4:20 PM
If your shipment has an email populated for its recipient DHL will automatically send notifications to that email address. If the recipient email is not ...
Wed, 1 Nov, 2023 at 4:22 PM
Adding Extended Cover to a DHL Parcel UK shipment is as easy as selecting the Extended Cover enhancement when creating a shipping rule or manually booking a...
Wed, 1 Nov, 2023 at 4:23 PM
Collection Cutoff Times Your collection cutoff time represents the latest time in the day which a shipment can be booked in on the same day. Any shipment w...
Wed, 1 Nov, 2023 at 4:43 PM
The Delay Collection setting in your DHL Parcel UK settings in Shiptheory allows you to 'pause' collections until this date. For example, if the...
Wed, 1 Nov, 2023 at 4:43 PM
If you are seeing the error "There was an error when communicating with DHL Parcel UK: pickupAccount is invalid, account is on stop." when trying ...
Mon, 25 Mar, 2024 at 10:08 AM
DHL Parcel UK will not accept parcels with 0 weight, if you face this issue, please update the product weights to a minimum of: 0.5kg. You can do this in Sh...
Wed, 10 Apr, 2024 at 9:33 AM
When getting the error: There were errors when communicating with DHL Parcel UK: - Dimension 1 must be greater than or equal to a minimum of 15 for this pro...
Wed, 10 Apr, 2024 at 9:26 AM