Hermes Enterprise

How do I cancel Hermes labels?
Hermes Enterprise labels are not chargeable until they have been scanned by your Hermes drop-off point or the collection driver. This means you do not need ...
Fri, 18 May, 2018 at 11:27 AM
Why are delivery instructions not shown on the label?
Hermes do not show customer specific delivery instructions on their shipping labels for security purposes. Delivery instructions supplied by the customer ar...
Fri, 18 May, 2018 at 7:58 PM
Does Shiptheory book Hermes Collections?
Shiptheory books Hermes shipments, but not collections. You should arrange for regular collections that fit your dispatch frequency from your Hermes Enterpr...
Fri, 18 May, 2018 at 8:01 PM
Does Shiptheory support Hermes ParcelShop?
Shiptheory does not support Hermes ParcelShop services at this time. If this feature would help you, please reach out to our support to register your intere...
Fri, 18 May, 2018 at 8:02 PM
The Shipment Value on International Hermes Labels is Incorrect
If you are shipping internationally with Hermes, Shiptheory passes not only the shipment/order value to Hermes but also the unit price of the products being...
Tue, 22 May, 2018 at 1:56 PM