May occur for two reasons:
"Despatch Bay accepted the shipment. Tracking number not provided"
- If the Carrier/Delivery Service you are shipping with is not a tracked service.
- If your Despatch Bay account has an account balance of £0 or less, Shiptheory will be unable to return tracking numbers or print labels from your Despatch Bay account. Add credit to your balance in Despatch Bay to receive full functionality.