If your Parcelforce account is setup to use Departments, you will need to enter a Department ID into your Shiptheory Parcelforce settings so that we know which Department to use when creating labels.
How To Add A Department
- From the main menu select Parcelforce
- Scroll to the bottom of the page and click the Cog icon to expand the advanced settings
- Enter the Department ID given to you by Parcelforce into the Department ID field and Save