Adding Full Value Cover to your shipments with The Pallet Network is as simple as selecting the Full Value Cover enhancement when setting your TPN shipping rules or booking a shipment.


By default, Shiptheory will declare the order value of your shipment as the cover amount. If you wish to declare cover to a different amount, just follow the instructions below.



How to specify a Cash on Delivery amount

You can enter a specific FVC cover amount into the shipment's delivery instructions; Shiptheory will then detect and use the value from this field when booking the shipment.


Into your delivery instructions field, add the desired Full Value Cover amount on a new line in the following pattern (do not add a currency sign):

fvc_amount: 000.00


For example: fvc_amount: 259.40



If you need any further help on this, or anything else, just get in contact with our support team who will be happy to help.