Connecting your TPN account to with Shiptheory and starting booking deliveries through The Pallet Network is quick and easy! The steps below will get you going in no time:

Connecting Your TPN account

From any page in Shiptheory, click on your username in the top-right blue menu and select the 'Manage Carriers' option from the drop-down menu:

From the next page, scroll down to Connect a New Carrier Account and click on the TPN logo:

The Pallet Network will be activated on your Shiptheory account and you will be redirected to the TPN carrier settings page.

Enter your TPN Connect online account Username, Password, Account Number and Depot Number into the respective fields.

Your Username and Password are the same that you use to log into your TPN Connect Dashboard. Once logged in, click to create a new consignment and your Account ID and Depot Number will be displayed at the top of the page.

Once you have entered your details, click the 'Test Connection' button below to verify your details are correct and Shiptheory can connect to your account. All going well, you should see this:

If you receive an error, double-check you have typed your username and password are correct and try again.

If you're still having any problems, just get in contact with our support team who will be happy to help.