It's easy to connect your Deutsche Post and Shiptheory accounts. The steps below will guide you on how to do so.

Before you get started...

You will need to have requested API credentials for your account from your local Deutsche Post Sales Contact. These consist of a "Client ID" and "Client Secret" and are different from your normal account number or EKP. Without these we wil not be able to connect your account with Shiptheory.

Connecting Deutsche Post

From any page in Shiptheory, click on your username in the top-right blue menu and select the 'Manage Carriers' option from the drop-down menu:

On the next page, scroll down until you see 'Deutsche Post' listed, and next to it, select 'Enable':

The carrier will be activated on your Shiptheory account and you will be redirected to the Deutsche Post carrier settings Page.

Enter your Customer Account Number, Client ID and Secret into the respective fields on the page:

Then, click the 'Test Connection' button below to verify your details and connect your accounts. All going well, you should see:

If you receive an error, double-check you have typed your credentials correctly and try again.

If you're still having any problems, just get in contact with our support team who will be happy to help.