Overview

Shiptheory integrates with Pall-Ex, allowing you to seamlessly book in orders and create labels.


NOTE -- If you are shipping with Pall-Ex, you are required to specify the size of your consignments in pallets, or part pallets. More information about this can be found here.


Set up

To connect Pall-Ex to your Shiptheory account, please find them on our Carrier Integrations Page and click 'enable'. As seen below: 


Once you have done this, you will be taken to the Pall-Ex Setup page. On this page you will need to enter a few pieces of information to allow us to connect your Pall-Ex account to Shiptheory. 


Account Code

This is so we can identify which account you want to connect. If you cannot find your Account Code, you can contact Pall-Ex and ask for it at itsupport@pallex.co.uk.

API Username

If you do not have one of these, you can request one from itsupport@pallex.co.uk.

API Password

If you do not have one of these, you can request one from itsupport@pallex.co.uk.

Tail Lift

If this is set to 'Yes', all shipments booked with Pall-Ex will have this set to yes by standard.

Book-In Requirement

This is for if Book-In is required when making non-timed deliveries. Premium Services are not eligible for Book-IN

Security Service 

If this is set to 'Yes', all shipments booked with Pall-Ex will have this set to yes by standard.

Pallet Type

What type of Pallet do you use, Standard or Euro?


Once you have entered all these details, click 'Test Connection'. If the green tick appears, you have successfully connected your Pall-Ex account. 

If this is not the case for you, please get into contact with our Support Team. 

 

Additional Information

When inputting these details to connect Pall-Ex to Shiptheory, make sure you know if these are live or test details. To be able to change from test to live mode, you will need to go to the Advanced Settings for Pall-Ex. These can be found by clicking the little cog in the bottom left of the Pall-Ex settings page.


Other settings you can find in the Advanced setting for Pall-Ex are listed below.


Weight Conditions

You can use this to create a minimum weight value for Pall-Ex orders, or to override all Shipments to have this weight.

Restricted Collection

Here you can specify if your collection location has restricted access.

Limited Quantity Goods

If all your consignments contain limited quantity goods select 'yes'.

Default Special Instructions

This instruction will be placed on all consignments that are sent to Pall-Ex.