To connect your myHermes account with your Shiptheory, follow the steps below.


Prerequisites


You will need a myHermes credit based account. If you do not currently have credit with myHermes, please contact your myHermes account manager.


Setup

  1. Login to Shiptheory and enable myHermes here
  2. Click the blue Connect to myHermes button. Once you login to myHermes, you will be redirected to Shiptheory.
  3. You are now ready to ship with Shiptheory and myHermes


Troubleshooting


If after connecting myHermes, you receive an error that reads Access denied for customer, your myHermes account needs to be converted to a credit based account. More information.