Adding DPD to your Shiptheory account is easy. Follow the simple steps outlined below.


  1. Click 'DPD' from the menu in the top right corner of the screen, as pictured below.



  2. Complete the API UsernamePassword and Account Number fields. If you do not know what these details are, please call the DPD help desk on 0121 500 2510.

  3. Click the Test Connection button to make sure your details are correct.



  4. If the test returns successful, click Save and you are ready to start creating DPD labels.


I don't know my DPD Username or Password


If you are not sure of your DPD username, password or your contract number, please call the DPD help desk on 0121 500 2510 and ask for an API username and password.


Test Connection is Failing


If the Test Connection button reports a problem, it means that your DPD username, password or your account number are incorrect. Please call the DPD help desk on 0121 500 2510 to confirm your details.