DHL
To automate DHL labels, you need a DHL Site ID and API password. These are different from your normal DHL website login details. To apply for your DHL ...
Fri, 18 May, 2018 at 9:33 AM
Because Shiptheory confirms shipment data with DHL instantly, an end of day manifest is not required. If a contact at DHL asks you to provide an End Of ...
Wed, 28 Feb, 2018 at 9:46 AM
DHL often require that a Archive Label is printed with every DHL label and is to be collected by the DHL driver.
If you do wish for Shiptheory to crea...
Thu, 21 Apr, 2016 at 5:53 PM
When shipping with DHL internationally, the following error may occure if your Duty Account Number is incorrect.
Unable to create label The system c...
Tue, 12 Apr, 2016 at 5:34 PM
The error Unable to create Label. System Unavailable:System Unavailable can occur when the DHL servers fail to response within a reasonable amount of time...
Mon, 16 May, 2016 at 12:14 PM
When shipping internationally with DHL, you may incur duty charges. By default, Shiptheory will ask DHL to make the shipment recipient response for any dut...
Wed, 23 Dec, 2020 at 12:28 PM
DHL use the labels Non-Doc and Doc to identify the type of consignment.
Doc (non-dutiable)
These are consignments with no monetary value and are...
Fri, 15 Jul, 2016 at 1:59 PM
If you are getting an error similar to "Economy Select ESI is not available to the destination" But you are able to ship to this locati...
Thu, 28 Apr, 2022 at 4:24 PM
If you export goods using DHL and have paperless trade (PLT) enabled on your DHL account (if not, please contact your DHL account manager to have it enab...
Fri, 8 Dec, 2023 at 11:05 PM
If you're trying to ship to Hong Kong using DHL's Express Worldwide and you get the below error, you'll have to check if you have the correct Ci...
Mon, 23 Jul, 2018 at 3:12 PM