Magento 2
IMPORTANT: This support guide applies to Magento 2.0-2.3. If you are using Magento 2.4 and up, please see "resetting your Magento 2.4 Connection"...
Tue, 2 Feb, 2021 at 5:41 PM
One of the technical requirements for shipping internationally for some carriers is that all products being sent have a value greater than 0. This proves di...
Fri, 24 Nov, 2023 at 4:04 PM
By default the Shipping Method is pulled from the shipping_description field in the data located via the path: order.shipping_description. In ...
Fri, 24 Nov, 2023 at 4:49 PM
By default, the senders address, or from address, on shipments is taken from your default Shipping Location. Alternatively, Shiptheory can set the from addr...
Fri, 24 Nov, 2023 at 4:49 PM
When sending shipments to Shiptheory from Magento 2 / Adobe Commerce, you will see that shipments will be received into the system with an overall shipment ...
Fri, 24 Nov, 2023 at 4:49 PM
Shiptheory, by default, will attempt to create labels for Magento 2 / Adobe Commerce orders that are in the Processing state. You may wish to change this de...
Fri, 24 Nov, 2023 at 4:49 PM
When using Magento 2 with Shiptheory, it's now possible to have more flexibility in the weight that is sent through to Shiptheory from Magento 2. In th...
Fri, 24 Nov, 2023 at 4:51 PM
When using Magento 2 with Shiptheory, it's now possible to have more flexibility in the price that is sent through to Shiptheory from Magento 2. You ca...
Fri, 24 Nov, 2023 at 4:52 PM
This guide is for Magento 2 users on version 1.0.7 of the Shiptheory Module This error is caused due to the product catalogue permissions not being set ...
Fri, 4 Nov, 2022 at 4:12 PM
When sending orders through from Magento 2 you may see some errors occur with the below message within your Shipment history. If you are unsure ho...
Fri, 24 Nov, 2023 at 4:50 PM