Amazon

How to obtain your Amazon Seller ID and MWS Authorisation Token
Please follow this guide to authorise Shiptheory to access your Amazon account and obtain an MWS Authorisation Token. Sign into your Amazon Seller Cent...
Thu, 18 Jun, 2020 at 9:36 AM
Getting started with Amazon and Shiptheory
Connecting your Amazon Seller account to Shiptheory to automate the shipping of orders is quick and simple. Once you've enabled the Amazon channel ...
Mon, 13 Aug, 2018 at 10:15 AM
Why is my Amazon order showing as 'Not Available' and 'Not Ready' in Shiptheory?
Occasionally orders will show in Shiptheory as Not Available / Not Ready. This means that Amazon has let Shiptheory know that an order has been placed, but ...
Thu, 2 Aug, 2018 at 4:19 PM
When does Shiptheory receive my Amazon orders?
Shiptheory will receive your new Amazon order as soon as the order has been paid customer, Amazon has completed it's payment verification checks and th...
Mon, 13 Aug, 2018 at 10:07 AM
Prime Orders
If you participate in the Amazon Seller Fulfilled Prime scheme, you will want to ensure Prime orders are dealt with quickly, and may want to set up prime-sp...
Mon, 13 Aug, 2018 at 10:17 AM
How do I disconnect Amazon Prime?
If you would like to disconnect Amazon from your Shiptheory account it will only take a couple of steps to do. First you'll want to click on your user ...
Fri, 3 Jan, 2020 at 10:30 AM
My Amazon customer address data has been removed
In order to fully comply with Amazon's Data Protection Policies, Amazon customer Personally Identifiable Information (PII) can only be made available f...
Wed, 4 Mar, 2020 at 4:00 PM
Product Barcodes from Amazon
Amazon removed product barcodes from the API that Shiptheory uses to download order and product information. That means, if you want to include product barc...
Wed, 22 Apr, 2020 at 2:45 PM
Updating Amazon Orders (Order Update Schedule)
Amazon has (API) limits on how often Shiptheory is able to send them updates to set your orders as Shipped and post the carrier tracking numbers. As such, S...
Thu, 30 Apr, 2020 at 1:04 PM