500 Error when trying to book shipments via the API : Shiptheory Support

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500 Error when trying to book shipments via the API Print

Modified on: Wed, 1 Jul, 2026 at 1:49 PM

If you get a 500 error while using a token generated from within Shiptheory, ensure you are using the V1 token version in the advanced settings.

If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.

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500 Error when trying to book shipments via the API Print

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