From 1 June 2026 all Royal Mail and Parcelforce postal shipments require the use of a CN23 customs declaration only. The CN22 form will no longer be used or available for selection, except in cases where combined labels are selected, where CN22 will still apply.
If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.