We offer the ability to turn on and off the download of delivery instructions from Shopify orders. 

To do this you will need to go to the Shopify settings page by clicking on your account email at the top of the page in Shiptheory, from here you click on 'Shopify' in the drop down menu and you will be taken to the Shopify settings page.

You will then need to scroll to the bottom of the page and click on the silver cog at the bottom of the page, this will show the advanced options where you will be chose if delivery instructions are downloaded into Shiptheory with the rest of the shipment.

In the advanced options you can also select if you want Shiptheory to post shipment processing updates to Shopify, this means that Shiptheory will update the order notes of the shipment in Shopify about how far a long the shipment is in the booking process.