Printers & Printing

Error: "There was an error loading the shipping label. It could be that the shipment is too old to print"
After successfully booking any carrier shipments, Shiptheory will save a copy of the shipping label(s) on its servers for 50 days after which it will be del...
Mon, 6 Jan, 2020 at 4:26 PM
Difference Between The Shiptheory Print Client As A Service and As An Application
When installing the Shiptheory Print Client on a Windows PC, one of the options you are presented with is whether you would like to install it as a Windows ...
Thu, 9 Feb, 2023 at 9:15 AM
Shiptheory Supported Printers
As the Shiptheory Print Client uses the printer drivers already installed on your PC, we are able to print via any printer you already use. Below are all k...
Tue, 16 Mar, 2021 at 1:07 PM
Is the Shiptheory Print Client Running?
Using the Shiptheory Print Client allows you to print directly to a specific printer when producing labels through Shiptheory. More about using the Print Cl...
Fri, 29 Dec, 2023 at 1:24 PM
Shiptheory Print Client: "Resolving timeout after "x" seconds"
Some users may encounter an error when trying to log into the Shiptheory Print Client on their device, the error will read: Resolving timeout after &quo...
Thu, 18 Mar, 2021 at 4:19 PM
Shopify Orders not recognised by Barcode Scanner
When using a barcode scanner with your Shopify orders, you may have an issue where the barcodes are not recognised in the system. This will normally be ...
Thu, 18 Mar, 2021 at 4:20 PM
Automatic Printing Order (Flowchart)
Shiptheory can be configured to automatically print shipping labels directly to your label printers at the carrier level, channel user level*, Shiptheory us...
Fri, 16 Jul, 2021 at 2:08 PM
How to set up a printer to work with Pick Pack Ship in Shiptheory
Shiptheory's Pick Pack Ship feature now has the functionality to print to your desired printer when using. To do this, you'll first need to ensure y...
Thu, 19 Nov, 2020 at 11:07 AM
Enabling CUPS Printer Interface for Mac
CUPS is a network printing service used by Mac computers. It allows you to set up your printers on a network. The first step is to go to http://localhos...
Fri, 23 Apr, 2021 at 4:15 PM
Printer X has been manually disabled
If "Printer X has been manually disabled" is displayed within the Shiptheory Print Client follow our trouble shooting steps below Ensure...
Fri, 18 Mar, 2022 at 3:47 PM