FedEx

How to add a B13A Export Declaration to a Canadian export shipment with FedEx
Canadian Export shipments that are not destined to the United States, U.S. Virgin Islands or Puerto Rico where the declared shipment value is more than $2,0...
Thu, 27 May, 2021 at 4:11 PM
How to add an EEI Export Declaration to a United States export shipment with FedEx
Shipments from the United States, U.S. Virgin Islands or Puerto Rico where the declared shipment value is more than $2,500 or the shipment contents require ...
Thu, 27 Jun, 2019 at 5:45 PM
FedEx: Could not find a valid Export Declaration Statement
"Could not find a valid EEI Export Declaration Statement" "Could not find a valid B13A Export Declaration Statement" If you are rec...
Thu, 27 Jun, 2019 at 5:53 PM
Getting started with FedEx and Shiptheory
It's easy to connect FedEx with your Shiptheory account. The guide below will detail how and explain the options available to you. Activate FedEx F...
Fri, 6 Mar, 2020 at 11:31 AM
Advanced FedEx Courier Settings
Shiptheory's FedEx integration has some advanced settings allowing you to customise your package details settings, customs data and more. To access ...
Thu, 21 Nov, 2019 at 4:51 PM
Test Connection button returns Authentication Failed
There are a couple of possible reasons why you'll get Authentication Failed message when you try to connect your FedEx account. 1. Your FedEx a...
Thu, 26 Aug, 2021 at 10:09 AM
FedEx: Delivery Instructions
It is possible to include delivery instructions when booking FedEx shipments with Shiptheory. Delivery instructions are only supported with Freight and Grou...
Wed, 21 Oct, 2020 at 9:36 AM
Error When Sending Address Line 3
As FedEx do not support address line 3, you'll receive an error on any shipment that is sent to them with an address line 3; Something unexpected hap...
Mon, 30 Dec, 2019 at 9:46 AM
Minimum Weight for Each FedEx Service
FedEx services have a minimum weight that each shipment needs to meet to successfully book in with that service, below is a table shows each service with it...
Fri, 2 Oct, 2020 at 9:14 AM
FedEx Label has jumbled text and characters when using foreign characters
When printing a label through Shiptheory for FedEx, you may notice that some labels have jumbled or illegible text on them, causing the name/address on  the...
Thu, 19 Mar, 2020 at 11:37 AM