Billing FAQ

Payment declined codes explained
When purchasing a subscription or bolt-on from Shiptheory you will be required to enter the card details for the card you want to be charged to, when doing ...
Wed, 13 Feb, 2019 at 12:07 PM
How does the Shiptheory billing cycle and shipment cycle work?
When you select one of our subscription plans you are allocated a monthly quota of shipments that you can process each month, the price you pay and the numb...
Wed, 6 Mar, 2019 at 9:53 AM
Where Can I Find My Current Subscription Package?
You are able to view your current subscription with Shiptheory by clicking your email address in the top right and going to Advanced > Billing History.  ...
Thu, 31 Oct, 2019 at 1:53 PM