DPD & DPD Local

Error code 401 - Unauthorised
If you are seeing this error when trying to connect to your Shiptheory account to your DPD account you will need to ensure that the details you have entered...
Wed, 17 Oct, 2018 at 2:19 PM
SMS/Email notifications
DPD will automatically send SMS and Email notifications to your customer as long as their mobile number and email is included in the shipment information we...
Wed, 24 Oct, 2018 at 11:14 AM
DPD Consignment and Parcel Tracking Numbers
When you book a shipment in with DPD, they will respond by sending a consignment number and parcel number(s), both of which can be used to track the shipmen...
Tue, 4 Dec, 2018 at 11:06 AM
DPD Truncate Order Information
DPD require your order information to be under a certain amount of characters, we've implemented a feature to address where you can choose whether or n...
Fri, 7 Dec, 2018 at 4:55 PM
More labels are printed than there are boxes in my DPD shipment / "Consolidate Consignments"
This article is now obsolete. Shipment consolidation is now set at a DPD account level. For more information, please contact your DPD Account Manager. ...
Fri, 19 Jul, 2019 at 3:56 PM
Weight restrictions of DPD Local.
There are two sets of size restrictions based of weight for DPD. These are Domestic and International shipments. Domestic There is a weight limit of 30...
Fri, 11 Jan, 2019 at 3:20 PM
Collection ContactName is required
This error isn't related to the delivery address but rather the shipping location, DPD require a name for the location where they collect your shipment...
Tue, 29 Jan, 2019 at 5:11 PM
What is the DPD 'predict & follow my parcel' service?
DPD offer a service called 'predict & follow my parcel', this is a service that allows your customers (the shipment recipients) to track t...
Thu, 31 Jan, 2019 at 4:41 PM
DPD and DPD Local Electronic Customs Documentation (ECD) (Paperless Trade)
The document covers both DPD and DPD Local. DPD's Electronic Customs Documentation (ECD) enables the automatic submission of customs documentation ...
Fri, 18 Oct, 2019 at 8:03 AM
Booking Collections
Once you're done with today's shipments, you would need to call the depot up to schedule a collection, or you can ask the depot for a set time tha...
Wed, 16 Oct, 2019 at 4:41 PM