If you are getting a message such as "Economy Select ESI is not available to the destination", but you can normally book in a shipment to this destination and/or you can book a consignment with that service using the DHL UI.
Check the following:
- Is the weight of the shipment within the maximum/minimum for the DHL Service?
- If the service is timed, would it arrive on time?
- Use the DHL Address Lookup Tool to make sure the address is valid and DHL services are available.
Please note all DHL road services have a minimum weight limit of at least 1kg.