Shiptheory uses commodity data to provide information on items being sent internationally. The data includes information on what type of product is being sent, e.g. "Car Parts", country of manufacture and what the product is actually made of.

It can differ per channel.

The fields required for export documentation is:

  • commodity_code
  • commodity_description
  • commodity_manucountry
  • commodity_composition

The manufacturer country expects your field is populated with the ISO 2 character country code.

How we get commodity data from channels

Below are links to how Shiptheory receives commodity data from each channel: 

How to check if Shiptheory's downloading commodity data correctly

Every time an order comes into Shiptheory, the products information, including the commodity data, is updated. You can view all the products that have come into Shiptheory in your Products Page. 
On the Products Page, you can view select a product and view all the commodity data that Shiptheory stores about it. This can be seen below.

If you need help or are not sure, just contact us, we'd be happy to help.