Shiptheory allows you to overwrite the number of boxes on a consignment from the Shiptheory dashboard. You can also control this from Shopfy, on the order screen within the admin panel.
Setting No. of Boxes on a Shopify Order
- Open an Order in Shopify
- Type boxes = 2 (where 2 is the number of boxes required) into the order notes box
- Press Save on the order notes
- Fulfill the order
Shiptheory looks at the order notes for a string matching boxes = 2 (where 2 is the number of boxes required).
- Shiptheory updates the Order Notes field when attempting to create a label. If you are fulfilling multiple orders, or Retrying a failed/ignored order in Shopify, you will need to re-enter the number of boxes in the Notes field and click Save again before proceeding.
- The text string is not case sensitive and does not need spaces. For example, boxes=2 will work as well as Boxes = 2